Returns & Exchanges
At X-All, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If your new addition isn't the perfect fit, we are here to help make the return or exchange process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into your X-All account and navigate to your order history to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Carefully pack your items in their original packaging with all protective inserts and hardware included to prevent damage during transit.
- 3.Ship It Back
Affix the provided return label to your box and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.